🏡 Vacation Rental Agreement

World Class Property Management, Inc. (WCPM)

Thank you for booking your vacation with World Class Property Management INC. (WCPM). Please help us keep our home a vacation rental by abiding by neighborhood and county rules.

This Rental Agreement (“Agreement”) is entered into between WCPM and the Guest listed below. By booking and signing, Guest agrees to the following terms, conditions, and county rules.

1. Guest Requirements

  • Minimum age to rent is 25 years. The credit card holder, signatory, and responsible party must be the same person and at least 25.
  • Any reservation made in violation of this rule will be canceled without refund.
  • Maximum occupancy is: {{listing_max_occupancy}}, per Douglas County regulations.

2. Payments & Credit Card Authorization

  • Payment Schedule: 25% deposit due at booking. Balance due 45 days prior to arrival. Reservations within 45 days of arrival must be paid in full at booking.
  • Authorization: Guest authorizes WCPM to charge the credit card on file for rent, fees, damages, fines, and violations of this Agreement.
  • Credit Cards: The name on the reservation and credit card must match. Guest agrees not to dispute charges that are consistent with this Agreement.

3. Cancellation Policy

  • Cancellations must be submitted in writing.
  • More than 45 days prior to check-in: Refund of payments made, less booking fee.
  • 21–45 days prior: Option of 50% refund or 100% credit toward a future stay (same property, within one year). Rate differences may apply.
  • Within 20 days of arrival: No refund or rescheduling.
  • WCPM strongly recommends travel insurance. WCPM does not provide or sell insurance.

4. Weather & Events Policy

  • No refunds for events outside WCPM’s control, including but not limited to: ski resort or casino closures, event cancellations, pandemics, storms, power outages, smoke/air quality, or forest fires.
  • Exception: If all roads into Tahoe are closed for 12+ consecutive hours on the scheduled arrival date, Guest may cancel for refund minus booking fee, or 100% credit toward a future stay (same property, within one year). Rate differences may apply.
  • Guest assumes responsibility for safe travel, including carrying chains or snow tires in winter.
  • Snowfall is common in Tahoe, especially near Heavenly Ski Resort. Please allow extra travel time during storms. Traffic often slows or backs up. Guests are responsible for knowing current road conditions and following chain/snow tire requirements.
  • Snow removal on neighborhood roads is handled by the city/county and is outside WCPM’s control.
  • No refunds will be given if you find your lodging unsatisfactory.

5. County Rules & Enforcement

(Douglas County Code Title 20.622 VHR Ordinance 2024-1635)

  • Quiet Hours: 9:00 PM – 8:00 AM. No outdoor congregation or hot tub use during these hours.
  • Noise Violations: County fines up to $2,500. One warning only; repeat violations may result in eviction without refund.
  • Parking: Street parking is prohibited. Vehicles must park only in designated spaces. Failure may result in citation and towing.
  • Occupancy: Limited to {{listing_max_occupancy}}. Over-occupancy, unauthorized events, or parties are grounds for eviction without refund.
  • Inspections: Management may inspect for compliance with occupancy, parking, and noise rules at any time during the stay.

6. Property Rules

  • No Smoking inside or outside. $500+ cleaning fee for evidence of smoking.
  • No Pets unless home is specifically pet-friendly and approved by WCPM. Unauthorized pets = $450+ fee.
  • No Fireworks, outdoor fires, or charcoal BBQs. Violations will be reported to local authorities.
  • Furniture & Equipment: Do not move furniture. Ski/snow gear must stay in garage/mudroom.
  • Lost Items: Keys $150+, garage/beach/pool passes $200+.

7. Maintenance & Refunds

  • Guest must promptly report maintenance, cleaning, or safety issues. WCPM will make reasonable efforts to remedy but no refunds will be given for temporary loss of use (appliances, hot tubs, etc.).
  • No refunds will be provided after check-out for unreported issues.

8. Hot Tub Rules (if applicable)

  • Prohibited during quiet hours (9 PM – 8 AM).
  • Guest assumes all risk of hot tub use. Minimum age 18.
  • Misuse or extraordinary cleaning = $200+ fee.

9. Check-In / Check-Out

  • Check-in: 4:00 PM | Check-out: 10:00 AM.
  • Unauthorized early check-in / late checkout may result in additional rental fees.
  • Guest must complete posted checkout procedures, including bagging trash, starting dishwasher, and securing property.

10. Winter Addendum (Nov–Apr rentals)

  • Driveways cleared after 6+ inches accumulation; service within 24 hours. Timing not guaranteed.
  • No street parking allowed, Street parking is prohibited.
  • Guest assumes risk of injury/property damage due to snow, ice, or weather conditions.

11. Liability

  • Guest agrees to use property at their own risk.
  • WCPM and Owner are not liable for accidents, loss, or injury due to weather, natural conditions, equipment misuse, or circumstances beyond WCPM’s control.
  • Guest remains responsible for all damages, fines, or violations caused by Guest or invitees.

12.🛎️ Amenities at Your Vacation Home

✅ Provided for Your Stay

  • Starter kit: paper towels (2), toilet paper (4 per bathroom), trash bags, hand soap & dish soap
  • Fresh towels, bed linens, blankets, pillows
  • Basic kitchenware: pots, pans, dishes, cups, flatware, cooking utensils

(Note: Each home is privately owned, so kitchen and bedding items may vary.)

🚫 Not Provided

Please bring or purchase:

  • Personal care items (soap, shampoo, conditioner, lotion, laundry supplies)
  • Kitchen staples (plastic wrap, foil, zip bags, coffee, spices, oils, condiments, food items)

🏡 Vacation Rental Quick Rules

Welcome to your stay with World Class Property Management, Inc. (WCPM).

To keep our rental permit and avoid fines, please follow these important rules:

🔇 Noise & Quiet Hours (Douglas County Code 20.622)

  • Quiet Hours: 9:00 PM – 8:00 AM
  • No outdoor congregation, hot tub use, or loud noise during these hours
  • County fines up to $2,500. Continued violations may result in eviction without refund

🚗 Parking

  • No street parking (year-round; enforced in winter)
  • Park only in designated driveway/garage spots
  • Violations may result in fines or towing at your expense

👥 Occupancy

  • Maximum occupancy: {{listing_max_occupancy}} guests
  • No weddings, receptions, or parties allowed
  • Over-occupancy may result in eviction and fines

🚭 Smoking & Pets

  • No smoking inside or outside. $500+ cleaning fee if evidence is found
  • No pets unless this home is specifically designated pet-friendly
  • Unauthorized pets = $450+ fee

🔥 Fire Safety

  • No fireworks, outdoor fires, or charcoal grills
  • Lake Tahoe is a high fire danger area — violations will be reported

🗑️ Trash

  • Bag all trash and place in designated bins (garage/mudroom/bear box)
  • Do not leave loose trash outside — it attracts wildlife

🛁 Hot Tub (if applicable)

  • Not allowed during quiet hours (9 PM – 8 AM)
  • Must be 18+ to use
  • Misuse or extra cleaning = $200+ fee

⏰ Check-In / Out

  • Check-in: 4:00 PM | Check-out: 10:00 AM
  • Late checkout without approval = additional rental fees
  • Please complete checkout steps posted in the home

13. Agreement & Signature

By signing electronically, Guest acknowledges that they:

  • Have read, understood, and agree to all terms of this Agreement.
  • Authorize WCPM to charge the credit card on file for amounts due under this Agreement.
  • Understand that violation of Douglas County or WCPM rules may result in fines, eviction, and forfeiture of all payments.

Reservation total ${{total_price}}

Date Signed:{{date_now}}

{{confirmation_code}} Confirmation code

Lisitng Name: {{listing_name}},

Address: {{listing_street}}, {{listing_city}}, {{listing_state}}

Stay dates: {{check_in_date}} 4pm to {{check_out_date}} 10am

Nights: {{nights}} | Number of guests: {{number_of_guests}}

Renter contact info {{guest_email}} | {{guest_full_name}} | {{guest_phone}}

📞 Need Help?

WCPM Office: (775) 339-1188 (call for emergencies, not email)

🙏 Thank you for following the rules — it helps us keep this home available for vacation rentals in Tahoe!